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Frequently Asked Questions

Admission FAQs

We are open 7 days a week from 9.30am to 6pm. The only days we close are Christmas Day and Boxing Day.

We have peak and off-peak prices, depending on whether it is school term time or not. You can see our prices here: The entry price covers all play structures, including the role play village.

No, we currently do not currently offer pre-booking.

No, we do not restrict play times so you can stay as long as you want.

First thing in the morning or after 2.30pm tend to be our quietest times. School term time is also a good time to visit if you can.

It is very unlikely. There may be a short queue to get in through reception as we take childrens shoes for health & safety and capacity monitoring purposes. On rare occasions we can reach capacity. If this is the case we will make an announcement on our Facebook page. You can also ring us on 01934 743 200 to double check.

Last entry is 5pm every day.